123ink.ie’s recent rapid growth was driven by the Covid-induced shift towards remote work, as businesses needed to equip their home-based employees.
Online printer supplies company 123ink.ie will hire 25 new people over the next 18 months as it continues to expand its business in Ireland.
The company, which has already doubled its workforce to 54 staff since 2021, will hire across sales, customer service, warehouse and content to meet the growing demand for its printer and office products.
“Online ordering rapidly gained momentum during the pandemic, and as a result, many customers who were once hesitant to shop online embraced the convenience and efficiency of e-commerce platforms like 123ink.ie”
123ink.ie has seen steady growth in its customer base and now boasts a total of almost 350,000 business and residential customers. The company, founded in 2006 by Frank Walsh, is now the largest supplier of ink, toner, and office supplies in Ireland.
The firm’s recent rapid growth was driven by the Covid-induced shift towards remote work, as businesses needed to equip their home-based employees. This surge in demand prompted a significant expansion of its office and warehouse facilities in Finglas, Dublin, to over 23,000 square feet.
Buying power
“We have achieved significant growth in our customer base, particularly in the past five years, allowing us to continue to invest in the business. Our planned new hires will be instrumental in helping us maintain our strong reputation and giving us the edge in a competitive market,” said Dave Doyle, commercial manager, 123ink.ie.
“Online ordering rapidly gained momentum during the pandemic, and as a result, many customers who were once hesitant to shop online embraced the convenience and efficiency of e-commerce platforms like 123ink.ie.
“We have proactively kept pace with this trend catering to the increasing demand for 3D printing in industries such as healthcare, education, and manufacturing, providing a seamless online experience to a wider audience.”
123ink.ie maintains the largest stock levels among all office supplies companies in the country, enabling it to provide what it claims are unmatched delivery times, with over 90% of orders delivered the very next day.
As a part of the wider 123ink group of companies operating throughout Europe – including Benelux, Spain, Portugal, France, Greece, UK, Sweden, and Poland – it boasts significant buying power, which allows it to offer its products at highly competitive rates.
In addition, the company supplies a range of high-quality own-brand ink and toner cartridges that are among its biggest sellers due to their very competitive price point.
“Our vigorous commitment to customer service is at the forefront of our business model. It is at the heart of everything we do and we don’t just pay lip service to that. Given our exceptional service levels and keen pricing, every smart business in Ireland should really be considering buying from us,” added Doyle.
