Voice of Pride: Magnet+ helps LGBT helplines go national

To mark the significance of Pride, Magnet+ is sponsoring all LGBT Ireland connectivity and phone services free of charge.

Independent connectivity network Magnet+ has agreed to sponsor the LGBT Helpline for the month of June

Magnet+ is sponsoring all LGBT Ireland connectivity and phone services free of charge, to ensure any and all savings made can be redeployed into continuing to provide these crucial services to members of the LGBTQI+ community nationwide.

“Magnet+ has helped us turn six regional helplines into a national service using a network of volunteers around the country”

LGBT Ireland is a national organisation representing the LGBTQI+ community in Ireland. It has a number of objectives, one of which includes providing support services such as the national LGBT Helpline and the ‘tele-friending’ service (a weekly call for older, rurally based LGBTQI+ members) to the LGBTQI+ community in Ireland.

Carrying the Pride message

“Pride is an important time of year as it gives us an opportunity to celebrate how far we’ve come in terms of equality for members of the LGBTQI+ community but more importantly, it is an opportunity to highlight and build awareness around the work that still has to be done,” said Claire Murphy, head of Fundraising and Partnerships for LGBT Ireland.

“We needed a voice solution to sustain our helpline service and upon extensive research, Magnet+ was the most coherent, qualified and able telecommunications organisation to provide the services we needed. That was seven years ago and today I can honestly say our brands are still aligned, as well as confirming the premium level of customer support and technology they have provided us with over the course of our partnership.

“Magnet+ has helped us turn six regional helplines into a national service using a network of volunteers around the country. We’re open seven days a week across six locations and thanks to the services provided by Magnet+, we are able to sustain our services and provide the highest quality connectivity every day.”

With strong connectivity being essential for these services to function successfully, Magnet+ has played a key role by providing technological solutions such as Magnet Talk to support the successful operation of the National LGBT Helpline Network.

“Our partnership with LGBT Ireland is a long-standing successful customer relationship that we are incredibly proud of at Magnet+,” John Delves, managing director of Magnet+.

“Our relationship is built on trust, similar values and mission statements which includes people being the heart and soul of both organisations. We’re delighted to celebrate Pride this year and mark our seven-year partnership with LGBT Ireland by sponsoring all the connectivity and phone services for their national helpline free of charge, to ensure their vital services can continue. Keeping in line with this year’s Pride theme which is Courage, we’d like to encourage all our employees, customers and competitors to continue to stand up for what you believe in, call out unacceptable behaviour and be brave across all aspects of life – both personally and professionally.”

Main image at top: Steven O’ Riordan, Services Development Coordinator for LGBT Ireland, Darren McConnell, Corporate Account Manager at Magnet+, Claire Murphy, Head of Fundraising and Partnerships for LGBT Ireland

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