New BPFI president says banking sector is core to Ireland’s responses to key challenges from housing to climate change.
The CEO of the Retail Ireland division of Bank of Ireland Group Susan Russell has been named president of Banking & Payments Federation Ireland.
BPFI represents the banking, payments and fintech sector in Ireland.
“A key priority for me over the next two years will be to focus on ensuring that the importance of the banking sector is well understood in Ireland”
Together with its affiliates, the Federation of International Banks in Ireland, and the Fintech & Payments Association of Ireland, BPFI has over 110 member institutions and associates.
A critical sector
Russell has more than 20 years’ experience in Financial Services both in Ireland and the UK.
As CEO of the Retail Ireland division of Bank of Ireland Group, Russell is responsible for over 2.2m active customers across all segments including mass market, premier, youth and vulnerable customers.
Bank of Ireland’s Retail Ireland’s distribution channels encompass the branch network and contact centres along with a wide range of digital banking options. A full suite of retail banking products and services are offered through these channels including mortgages, loans and everyday banking.
“I am delighted to be appointed as the President of Banking & Payments Federation Ireland,” Russell said.
“ A key priority for me over the next two years will be to focus on ensuring that the importance of the banking sector is well understood in Ireland. The sector is critical to the achievement of many of Ireland’s priorities including economic growth and job creation through business development and expansion. It plays a central role in the lives of consumers across the full range of their financial requirements, while prioritising trust, service, and understanding their needs.
“The sector is core to Ireland’s response to some of the most pressing challenges it faces today such as the development of housing, investment in infrastructure, and the response to climate change. All of these – and many more – point to the banking sector being a critically important partner for its customers, and Ireland’s economy, prosperity and progress.”
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